Portuguese Gift specializes in traditional portuguese products, souvenirs, hand made tin and wood toys, portuguese cork products and other collectibles.

Our Statement of Privacy, and refunding procedures

Portuguese Gift is a general audience web site, intended for users of all ages. Personal information of all users is collected, used and disclosed as described in this Statement of Privacy.

Collection of your Personal Information

As an E-commerce Web site, Portuguese Gift collects personal information, such as your e-mail address, name, home or work address or telephone number. Information collected by Portuguese Gift is used solely for the purpose of billing and shipping your online purchases. Portuguese Gift does not collect any information about your computer hardware and software and does not collect any kind of credit card or other financial information. All payments from this website are made via secure connection with 3rd party agents like PAYPAL, our official payment method.

Portuguese Gift encourages you to review the privacy statements of Web sites you choose to link to from Portuguese Gift so that you can understand how those Web sites collect, use and share your information. We are not responsible for the privacy statements or other content on Web sites outside of the Portuguese Gift Web site.

Use of your Personal Information

Portuguese Gift and its operational service partners collect and use your personal information to process product orders and deliver the products requested. It is possible that Portuguese Gift may also use personal information to inform you of other products or services available and its affiliates. Portuguese Gift may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Portuguese Gift does not sell, rent or lease its customer lists to third parties. Portuguese Gift may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your personal information (e-mail, name, address, telephone number) is not transferred to the third party.

We occasionally hire other companies to provide limited services on our behalf, such as handling the processing and delivery of mailings, providing customer support, processing transactions, or performing statistical analysis of our services. We will only provide those companies the personal information they need to deliver the service. They are required to maintain the confidentiality of your information and are prohibited from using that information for any other purpose.

Portuguese Gift does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Portuguese Gift may access and/or disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Portuguese Gift or the site; (b) protect and defend the rights or property of Portuguese Gift, including its Web site; or (c) act under exigent circumstances to protect the personal safety of users of Portuguese Gift or the public.

Personal information collected on this site may be stored and processed in the United States or any other country in which Portuguese Gift or its affiliates, subsidiaries or agents maintain facilities, and by using this site, you consent to any such transfer of information outside of your country. Portuguese Gift abides by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union.

Control your Personal Information

Portuguese Gift offers its customers choices for the collection, use and sharing of personal information. You may go notify us of your preferences by emailing us. Please be sure to provide complete account information so we can identify you in our records.
You may also stop the delivery of future promotional e-mail from Portuguese Gift by responding directly to any email you receive with a request to remove you from the mailing list

Security of your Personal Information

Portuguese Gift is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer systems with limited access, that are located in controlled facilities.
Changes to this Statement

Portuguese Gift will occasionally update this Statement of Privacy to reflect company and customer feedback. If there are material changes to this Statement or in how Portuguese Gift will use your personal information, Portuguese Gift will prominently post such changes prior to implementing the change. Portuguese Gift encourages you to periodically review this Statement to be informed of how Portuguese Gift is protecting your information.

Satisfaction Guarantee and Return Policy

We are confident that our store items will please you and we will assist you in every way that we can. If there is a deficiency in our items that directly affects your ability to meet a specific need, we will, at our discretion, refund you the purchase price (excluding shipping/handling) within 30 days of purchase.

Before you return your product

Please contact us for your feedback, and to find a solution that fits your needs. We are always here to assist so, even if you return a product, the process is smooth enought as you had when buying it.

If you are not happy with our products or services for any reason, you are always welcome to send us your feedback and suggestions on how to improve the products or services we offer. We will do the best we can to ensure you are totally satisfied with our products and customer service.

Refund Procedure

To request a refund, simply send an email to us. Please notice that on receiving moneyback you are obligated to send us back the defective product(s).
We reserve the right to decline refund requests in the following cases:

If unsuitability of the product for the customer's purpose is clear from the contents of our web site (for example, if the customer requests a refund due to the absence of features which we never claimed to provide and which are not listed in the feature list for our products).
When a user claims that the item was broken during the perios of shipping transit.
When a user informs us about changing his decision after buying the product(s).

Acceptance of this Refund Policy

It is your responsibility to familiarize yourself with this refund policy. By placing an order for any of our products, you indicate that you have read this refund policy and that you agree with and fully accept the terms of this refund policy.